Privacy & Terms

DenKin is operated by Michael J St Martin, operating as DenKin. For privacy questions or requests, email denkinpets@gmail.com or write to DenKin, PO Box 387, Claremont, CA 91711, United States. This notice describes the DenKin app, the DenKin website, its hosted services and the optional features you choose. A feature described here may be unavailable in your build or account.

Information about a pet can also identify a person, including through a photo, contact detail, home location or care document. The controls and explanations below apply to that personal information. A veterinary clinic, caregiver, shelter or social service you contact separately is responsible for its own processing.

Accounts use an email address, account identifier and authentication information. Apple or Google sign-in can supply the profile details and identifiers you authorize. When you delete an Apple-linked account, DenKin asks Apple to disconnect it, using a one-time authorization from the sign-in you complete to confirm deletion. That authorization is held in memory for a few minutes and is never stored. You can also remove DenKin in your Apple Account settings at any time; this does not prevent you from requesting deletion of your DenKin account. Pet profiles can include a name, species, breed, sex, age, identifying description, photo, registration or microchip details and information you choose to add. You may also supply documents, extracted text, summaries, care notes, check-ins, emergency contacts, provider profiles, adoption plans, messages or recovery reports.

Service operation uses request and error information, network information such as IP addresses, account and transaction identifiers, timestamps, security events and usage counters. AI metering records the account, request identity, a request fingerprint and cost information; the metering ledger is not a copy of your complete conversation. Apple processes App Store payment details; DenKin receives the purchase verification and entitlement information needed to associate a completed registration with the selected pet, rather than your full payment-card number. If a business subscribes to DenKin Business, Apple processes the payment. DenKin receives the subscription status, renewal date, trial status and transaction identifiers needed to show the business listing. We never receive card details.

If you join the DenKin waitlist, we keep your email address only to tell you about launch and major updates. Every message has an unsubscribe link, and you can ask us to delete the address at any time.

Signed-in cloud features use Supabase authentication, database and file storage. Vercel hosts the app and API services. These services process the information needed to handle your requests, including technical logs. Access to private cloud records is scoped to the signed-in account; this is not a claim of end-to-end encryption or a guarantee against every security risk.

Local storage holds functions such as your selected pet, music preferences, guide preferences, private discovery demo choices and game progress. Older device-only profiles and some recovery or sharing drafts also stay on that device. Clearing app storage can remove them. Local information does not become a cloud backup just because you sign in; use the export or save controls that the feature provides. Authentication storage keeps you signed in and is separate from advertising tracking.

We use information to operate accounts, save and retrieve the content you choose, prepare records and care handoffs, perform requested searches, deliver permitted introductions, maintain game progress and verify registration purchases. We also use relevant information to respond to support requests, investigate reports, prevent misuse, protect the service, account for usage and meet legal obligations.

Private care records are not made into discovery cards merely because you use the app. A request for a summary or AI suggestion is not permission to publish it. Optional disclosure to AI, publication of a listing and sending a copy to someone else have their own controls. Where consent applies, you can stop future optional processing by turning the relevant feature off or declining another request; that does not undo information already sent.

Where European data-protection law applies, we use the legal basis appropriate to the purpose: providing the requested service for necessary account and storage functions; your consent for optional AI or public disclosure where applicable; legal obligations for required transaction and compliance records; and legitimate interests for proportionate security and abuse prevention where those interests are not overridden by your rights. These interests include protecting accounts and preventing fraud. You may ask about or object to processing as described below. This notice is not consent to every purpose.

OpenAI processes optional AI requests after the feature explains the input and you give permission. General Guide questions send your reviewed question and relevant app-help context; they do not automatically attach private records or photos. Caption rewriting sends the text assembled for the caption, which can include the pet details you supplied. Photo ideas send a reduced, re-encoded photo with pet name and species, supplied occasion or details and date context. The reduced photo has location metadata removed; its visible contents can still reveal a person or place.

Adoption writing help sends your reviewed adoption or rehoming inputs. Provider writing help sends the reviewed business name, area and descriptive text. Care organization sends the selected, reviewed notes and saved-summary sources with their intended purpose; light care-note polishing sends only the reviewed notes and purpose. You can write and edit manually instead. No AI draft is automatically published, saved as a final instruction or sent to a caregiver.

When optional AI help is available in Denward and you approve the request, it sends your question, relevant game progress and selected choice to OpenAI. Private records and photos are not attached. Ordinary game play and scripted game hints do not require that AI request; you can continue playing without sending it.

Shelter contact search sends the city or postal area to OpenAI web search. The separate public intake-listing search sends the reviewed area and short pet description. It does not attach the pet photo, microchip number, contact details or full profile. Optional AI recovery recaps send the notes you review for that request. The scheduled daily recovery draft is assembled from recorded activity without an additional AI request.

DenKin requests that these model responses not be stored as API application state. That setting is not a zero-retention promise: OpenAI may retain information for safety, abuse prevention or legal obligations under the applicable service terms and account configuration. Do not include passwords, payment details or unrelated sensitive information. AI can be wrong; review its output against the source before relying on it.

Camera and selected-photo access are used when you choose to add or share a photo or record. Uploaded originals may include information visible in the image or embedded in a file; the location-metadata removal described above applies to the reduced copy used for AI photo ideas, not to every uploaded document.

Kin Guide’s native voice feature starts only after your action and the required device permission. It requires on-device speech recognition, keeps the short recording in memory and produces editable text; the feature does not save or upload an audio file. If on-device recognition is unavailable for your language, you can type instead. A transcript is not sent to OpenAI or saved as a record until you choose the relevant action. Dictation provided by your keyboard is governed by your keyboard and device settings. You can change camera and microphone permissions in your device settings.

Pet discovery can include sample cards, which are marked as samples. Saved private discovery settings, including your general area and preview preferences, may sync with your account. Swipe choices and card interaction history stay on this device. Turning on the private preview does not publish a pet profile. A typed city or region is not continuous GPS tracking. Forget Choices & Turn Off removes the saved preview preferences; turning the preview off alone retains them. Cards identify demos and third-party directory information so they are not mistaken for a real member or confirmed service.

A provider who reviews a service card and turns on provider discoverability makes the listed business fields available to signed-in members. When you choose to see provider promotions, available offers can be selected using your saved area and discovery preferences and can appear in the game while active. Public directory results come from external sources and do not imply that the business joined DenKin.

When adoption publication is enabled, a private plan and a published listing are separate. The listing owner chooses the reviewed public fields and whether the listing appears in discovery. An inquiry or reply goes to the parties involved through its explicit send action; safety reports can be reviewed for moderation. Saving or swiping a card does not send a message or reveal your private records. Withdrawing a listing or turning discovery off affects future visibility, not copies other people already kept.

Missing-pet recovery can save the episode, chosen search area and planning radius, time zone, recap preference, contact plan, recorded activity, owner-entered leads and unsent recap drafts privately for your account and pet. Initial daily draft preparation is set to 7 PM in your selected local time zone when enabled. Turning daily drafts off stops new scheduled drafts; marking the pet home closes the active episode. Existing saved notes and copies are separate from future scheduling.

An app-recorded handoff means a composer, link or other action was opened; Mail acceptance does not prove recipient delivery. Owner-reported sightings remain unverified. Public searches do not read every shelter database or private social group. The current app does not import social replies or your inbox, call shelters using an AI agent, triangulate a pet’s position or automatically email a daily recap.

When shared search cards are enabled, the owner reviews the pet name, type, general area and description before creating a public link. Anyone with that link can view those approved details. The shared card does not automatically include private photos, home addresses, microchip numbers, records or account contact information. Turning the link off or closing the recovery case stops future access through DenKin; it does not remove copies or posts elsewhere.

A visitor can submit a possible sighting through an enabled search link: the time, place, description and, only if offered for a reply, an email address. Reports and reply addresses are private to the case owner and authorized service operations, not displayed on the public card. Reports are unverified. The security check uses Cloudflare Turnstile, which processes technical browser and network information to prevent misuse. DenKin also uses limited security counters and a keyed digest of network information to control repeated submissions. These features remain unavailable until their service and data-lifecycle controls are enabled.

Recovery correspondence is optional. A device-saved email preference is separate from an account-saved preference. When account preferences are enabled, choosing to save one records the address, time zone and separate recap choice for your account; an alternate address must be verified before delivery. Saving a preference does not itself start email delivery. DenKin does not currently have an automatic sender connected.

A found-pet note stays on your device for your account. It does not create a public map pin, send an owner alert or prove a match. Review the audience statement before using any later publication feature. Community handoffs to Nextdoor, Facebook or another service use your chosen draft and that service’s own posting controls; DenKin does not gain access to the group or its private conversations through the handoff.

Saved care briefs contain the notes and record selections you save for that pet and caregiver purpose. Known profile details may start a new brief; review them before sharing. Saving a brief keeps it private. Only the instructions and selected summaries in the reviewed output are shared; unselected records and original file attachments are not silently added.

A Kin Card image or Apple Wallet pass contains the selected identity information shown in its preview. The Wallet pass is separate from private records and reusable care briefs. It is a static copy: profile changes and account deletion do not remotely update or revoke copies already in Wallet or on a recipient’s device. A pass marked TEST is a sample and is not a registration. Nearby sharing, AirDrop, downloads, copied text and messages leave copies that DenKin cannot recall.

When you use system or social sharing, the chosen destination receives the image, text, link or file you approve. Facebook can receive the selected image through Meta’s native sharing SDK, while your caption is copied locally for you to paste. You choose the audience and publish in Facebook. The configured integration disables automatic Facebook app-event logging and advertiser-ID collection. Saving a social group link does not sign you in or give DenKin permission to read the group. Destination services handle their own account, network and usage data under their policies.

On a supported iPhone, Save Photo & Open Instagram, TikTok or Snapchat asks for permission to add your prepared image to Photos, copies your caption locally and opens the selected app if available. This action does not read your photo library or publish a post. You select the saved image, paste your caption and choose the audience in that app. The saved image remains in Photos until you remove it. The caption copied by this native action expires after ten minutes and is not shared through Universal Clipboard. In a browser, save the image separately before uploading it to the destination.

The website’s neighborhood-notice editor keeps the text only in the open page; it does not save the draft to a DenKin account or browser storage. Copying uses your device clipboard. After you review the notice, opening the prepared Nextdoor link sends that text to Nextdoor in the link; it can also remain in browser history. The longer-text fallback copies the notice for you to paste instead. Nextdoor is an independent destination with its own Privacy Policy. DenKin does not receive your Nextdoor credentials, read replies or confirm that a post was published.

Apple Maps receives the searches and map context needed when you ask for nearby places or generate a map, including a typed area or the center you confirm. Opening an external Maps link sends its query to Apple. The app does not provide a live AirTag location feed; Find My remains under Apple’s controls. A map is not a complete record of shelters, intakes or sightings.

Apple and Google handle the sign-in process you choose. App Store purchases and Wallet features also involve Apple. Supabase, Vercel and OpenAI support the functions described above; external recipients you choose are separate from those service providers. DenKin operates in the United States, and providers may process information in the United States and other countries where they operate. Laws in those countries may differ from those where you live. Contact us for information about processing locations and the safeguards applicable to your information.

Denward uses your chosen adventurer, saved choices, equipment, companions, fishing and crafting progress, randomized outcomes and local game settings to run the adventure. Available registration benefits can be derived from the pet’s registration status. The game does not need to publish medical records, contact a real provider or send your choices to OpenAI merely to roll dice or advance a story.

A provider offer on the map is a separate card you can choose to inspect. It is not automatic enrollment, contact or a purchase. Reset Adventure affects the progress described by the reset confirmation; it does not unregister your real pet. Device-only saves can be lost when storage is cleared.

Account content is retained to provide the features you keep in use until you remove it, request account deletion or another necessary retention reason applies. The retention criteria are whether the information is still needed for the feature, an unresolved request or dispute, service security or a legal recordkeeping obligation. Settings includes Delete Account, with sign-in verification and explicit confirmation. Deletion removes the active account and associated data through the implemented cleanup process; a failed or incomplete operation is not reported as completed. Pet-level controls remove the selected pet’s supported data. Contact us if you cannot complete a request.

Issued registration numbers remain reserved after their link to a deleted pet is removed. AI cost counters retain no deleted-account link or request fingerprint after the documented deletion path. Some transaction, security, abuse, dispute and support records may need to remain for the relevant purpose or legal obligation. Backups and infrastructure logs are separate from active data, so deleting active data does not immediately erase every backup copy. We do not use retained backup copies as a reason to continue ordinary use of a deleted account. Contact us if you need details about retention or a deletion request.

Deleting your account does not cancel an Apple subscription, remove a recipient’s copy, delete material you posted on another platform or clear every device-only save. Use the separate device or destination controls for those copies. Important original documents should be retained independently of DenKin.

You can edit supported profile information, select what goes into a brief, turn optional features off, remove saved social links and manage device permissions. Settings offers cloud pet-data and older device-data exports. The cloud export includes supported pet and recovery information, but does not include original file contents or every account, message or moderation record; it is not a complete account export.

Email denkinpets@gmail.com to ask for access, correction, deletion or a copy of personal information, or to raise a privacy concern. Depending on applicable law, you may also have rights to restrict or object to processing, withdraw consent, appeal a decision or complain to a regulator. We may verify your identity and authority before responding and explain any lawful exception. Do not send passwords or unnecessary sensitive documents with your request. We will not discriminate against you for exercising an applicable privacy right.

For users in the EU, applicable rights include access, correction, erasure, restriction, portability and objection, and a complaint to the relevant data protection authority. Withdrawing consent does not invalidate earlier lawful processing. In Canada, you may ask about access, correction, consent choices and handling outside Canada, subject to applicable federal or provincial law. Applicable United States state privacy rights also remain available; eligibility and any lawful exceptions are assessed for the request rather than waived by these terms.

DenKin accounts are for adults aged 18 and older. Separate accounts for children and teens are not offered. The game’s appearance and App Store content rating do not establish account eligibility.

An adult who supervises play on their own account remains responsible for the account and should not create a separate child profile or supply a child’s personal information. Contact denkinpets@gmail.com if you believe a child’s information has been supplied improperly so we can review and address it.

This notice is version denkin-2026-10-25-launch, the launch edition of October 25, 2026. We identify revisions and give appropriate notice before materially changing how personal information is used. We obtain additional permission where required. A new optional purpose is not authorized by an old feature toggle.

These terms cover DenKin accounts and services, including pet records, discovery, adoption introductions, recovery tools, Kin Guide and Denward. The operator is Michael J St Martin, operating as DenKin (we, us). Contact us at denkinpets@gmail.com or DenKin, PO Box 387, Claremont, CA 91711, United States. This edition is identified by version denkin-2026-10-25-launch and applies from its release.

Please read these terms before using DenKin and stop using it if you do not agree. Additional purchase terms apply only when clearly presented before the relevant purchase. Our Privacy Notice explains personal information processing; agreement to these terms is not consent to every optional use of your information. If a mandatory law gives you stronger rights, that law takes priority.

You must be at least 18 and able to enter a binding agreement to create an account, publish a listing, contact another member or purchase through DenKin. Separate accounts for children and teens are not offered. An adult supervising play on their own account remains responsible for that account. An App Store content rating does not change account eligibility. You must have authority to act for any organization or pet you represent.

Provide accurate account information, protect sign-in credentials, and tell us promptly about suspected unauthorized access. You are responsible for activity you authorize or enable through a failure to take reasonable care, subject to applicable law. Do not transfer an account without our agreement or impersonate another person or organization.

DenKin supplies software for organizing information and, where enabled, finding and contacting independent people and organizations. We do not act as a veterinarian, animal shelter, adoption agency, insurer, emergency dispatcher, pet sitter or transporter. We do not take custody of pets or decide whether an adoption or service arrangement is suitable.

Feature availability depends on your app version, location, permissions and release status. A roadmap, locked chapter or preview does not promise a release date. Clearly labeled demo cards use fictional people or illustrative offers; they cannot be contacted, booked or redeemed. Sandbox purchases do not represent a real order.

You are responsible for the accuracy of details you enter and for checking extracted text, reminders and generated summaries against original documents. Keep independent copies of important records. Device-only data can be lost if the app or browser storage is removed; cloud storage applies only where the feature says it does.

A DenKin registration number identifies a DenKin record. It is not proof of legal ownership, a government license, a microchip registration, a veterinary certification or a guarantee of recovery. Keep your microchip provider and any required local registration up to date. A dispute about legal ownership must be resolved with the relevant people or authorities, not by possessing a DenKin identifier.

If a registration is sold as a one-time lifetime registration, no recurring registration renewal charge applies to that pet. Lifetime means that pet’s lifetime and does not include every future feature. We will not retroactively convert that paid entitlement into a renewal subscription. If a material paid benefit cannot be provided, applicable remedies remain available; contact us for a remedy appropriate to the unmet promise. Closing the service does not by itself erase those obligations.

You may save separate care instructions for a sitter, boarding provider, trainer, veterinary visit or other recipient. Known profile details can help start a draft, but you must confirm that those details and any selected record summaries are current and appropriate for the recipient. Saved instructions are reusable; they are not a standing authorization to share them with every provider.

Only the content you review and choose is included in a shared copy. Original documents, unselected records and future updates are not automatically attached. A copied or downloaded brief is a snapshot that cannot be withdrawn or updated on another person’s device. Check medicines, quantities, schedules, allergies and safety instructions against the authoritative record before every handoff; a generated summary is not a treatment plan.

The Kin Card is a convenient copy of selected pet identity information. Adding it to Apple Wallet does not register your pet or make it a government ID, proof of ownership, payment card or veterinary certificate. A card marked TEST is a sample and is not a registration. Private care instructions, contact details, microchip numbers and full records are not silently added to the identity pass.

Wallet passes, card images and copies sent through nearby sharing may remain on recipients’ devices. The current pass is static: editing or deleting a DenKin profile does not update or remotely revoke an existing copy. Share only what you intend the recipient to keep. Nearby sharing depends on compatible devices, operating-system settings and Apple’s controls; use another offered sharing method if unavailable. A QR code or share action is not evidence of a completed payment, booking or identity verification.

Kin Guide, checklists, educational content and readiness scores provide general assistance, not diagnosis, treatment, veterinary advice or proof that an animal is safe. Contact a qualified veterinarian for medical concerns and appropriate local services for an immediate danger. Do not delay necessary care because of an app suggestion.

Recovery flyers, contact links and saved locations help you organize a response; they do not monitor a pet or guarantee a reunion. Check recipients and public details before sharing. Apple operates AirTag and Find My independently. DenKin does not receive a live AirTag location feed; saved Apple sharing links can expire and may expose Apple Account contact details to recipients.

A recovery plan can save an owner-selected area, a planning radius, recorded leads and contact activity. A radius is a search preference, not a promise that every result is inside it, that a shelter serves that location, or that all nearby facilities were checked. Public contact searches and public intake-listing searches have different scopes. Check the source, date, jurisdiction and identifying details; a possible match is not a verified sighting or confirmation that a shelter holds your pet.

You decide whether to send each email, place a call or publish a social post. Opening a mail composer or external app is not proof of sending, delivery, reading or a response. The current recovery tools do not make AI phone calls, read your inbox or private neighborhood groups, or continuously track a pet. Group access and a prepared post do not authorize scraping, automated posting or reuse of other members’ information.

When you enable daily recovery drafts, DenKin prepares a factual recap from recorded activity around the selected local time, initially 7 PM. Scheduling can be delayed or interrupted. This prepares an unsent draft; it is not an automatic email, a fresh search, a verification of owner-reported leads or a guarantee of complete activity. Marking the pet safely home closes the active episode and stops future drafts. Copies you have already sent remain with their recipients.

Discovery may combine provider listings, third-party map results, opt-in pet listings, fictional demo cards and game items. A map result is directory information, not proof that a business joined DenKin, approved the card or passed our checks. Distances are approximate; an unrestricted-distance choice can include places far away.

Saving or swiping right expresses interest within the feature; it is not a booking, adoption application, payment, consent to contact you or promise of a match. Browsing adoptable pets for enjoyment does not state that you are ready to adopt. A connection, message or application requires its own clearly identified action.

Private pet profiles and adoption drafts are not published merely because you browse discovery. Publication and inclusion in the swipe feed require the listing owner’s separate choices. Listing owners must review the audience and visible fields before publishing and keep availability current. Turning discovery off hides a listing from that feed; withdrawing a listing removes it from active public browsing. Copies already shared by others cannot always be recalled.

A found-pet note is a report about a possible lost animal, not a claim of ownership or proof of a match. A found-pet note stays private to your device and does not publish to other members, place a public map pin, notify an owner or contact a registry. Any later shared report must clearly identify its audience and the information to be published before you approve it. Do not publish a private home address or full microchip number; seek appropriate local assistance before approaching an unfamiliar animal.

Only publish a pet you own or are legally authorized to place. Give truthful information about species, age, known health and behavioral needs, restrictions and relevant adoption conditions. Do not include another person’s private records, home address or contact details without permission. Do not disguise sales or breeding promotion as adoption, misrepresent a rescue or use DenKin for prohibited animal trade, abuse or abandonment.

Adopters and listing owners decide independently whether to proceed. Check identity, authority, veterinary information, living arrangements and any applicable permits or transfer requirements. Use a separate written adoption agreement where appropriate. A DenKin inquiry does not transfer ownership or secure a pet, and we do not collect adoption deposits through a swipe.

Adoption fees, screening, visits, transport and the ultimate handover are the parties’ responsibility unless a specific feature expressly says otherwise. DenKin does not guarantee listing accuracy, temperament, health, availability or compatibility. This allocation does not excuse our own legal duties or misconduct.

Trainers, sitters, hotels, walkers and other providers act independently. Providers are responsible for accurate service descriptions, qualifications they claim, required licenses, insurance, taxes, prices and their own contracts. Do not imply DenKin endorsement or verification unless we expressly provide a defined verification badge.

Before a visit, service or playdate, discuss handling needs, vaccination or health concerns, supervision, boundaries and emergency arrangements. Meet safely, supervise animals and use appropriate restraints. DenKin does not conduct universal background checks or veterinary screening. Users remain responsible for evaluating the people and animals they choose to meet. Third-party service disputes ordinarily concern those parties; report platform abuse to us.

Provider invitations or promotions appearing on the game map are separate from earned game items. Check the named provider’s offer, expiry, location, availability and conditions before arranging a service. A map marker, saved offer or Denco illustration is not a cash balance, guaranteed discount, paid booking or endorsement. Fictional offers are labeled and cannot be redeemed. Paid placement or an affiliate relationship must be identified when present; these terms do not authorize an undisclosed advertisement.

You retain the rights you have in your photos, records, listings and messages. You grant us a nonexclusive, worldwide, royalty-free license to host, copy, format, transmit and display that content only as reasonably needed to operate, secure and support the features you choose and comply with law. We may permit our service providers to do this work for us. This license does not authorize unrelated advertising use of your private records or sell ownership of your content.

You must have permission to upload and share content, including information about caregivers or other people. Public listing content may be seen and copied by its audience. Social sharing and care links use the audience and actions you choose; check them before sending. External recipients’ copies are governed by their own handling and cannot necessarily be deleted by DenKin.

The operating license ends when content is deleted from active use, except for copies reasonably retained for legal, security, backup or dispute purposes as explained in the Privacy Notice, and copies you previously authorized others to receive. We do not claim ownership of honest reviews or prohibit lawful criticism.

Optional AI tools may use the text, image or context identified at the time you choose the tool. AI can misunderstand an image, invent details, omit information or produce similar answers for different users. Check outputs before relying on, publishing or sending them. You are not required to use AI to write a caption or keep pet records.

Generated ideas are drafts, not verified facts or professional advice. Do not enter secrets or another person’s sensitive information unless you have authority and the feature is suitable. We do not automatically publish a generated caption merely because you requested it. Processing by external AI providers is described in the Privacy Notice and applicable feature disclosure.

DenKin uses OpenAI for the optional requests described in the feature disclosure. Give permission before sending the reviewed text or photo; enabling one feature does not grant permission for unrelated use. Manual entry remains available. Voice capture produces editable text; it does not itself send a question, save a care instruction or authorize an external action. A suggestion that the guide knows your pet means it uses the permitted context available to that feature, not that it has verified every record or independently observed the animal.

Denward is entertainment with fictional adventures, randomized outcomes, equipment, companions, crafting, fishing and progression. Game currency, dice, materials and equipment are licensed digital features; they are not money, securities, ownership interests, prizes redeemable for cash or rights to a physical product. Do not sell accounts or virtual items outside an authorized feature.

We may adjust balance, rewards and game rules for fairness, security or development. We will describe a material change affecting a purchased entitlement and preserve applicable remedies. Progress may be reset only when the app clearly warns you first. A game shop using earned currency is not a real-money checkout. A physical product offer must be identified separately before purchase.

No paid random-item purchase is authorized by these terms alone. Any future paid random-item mechanic requires its own lawful purchase flow and the disclosures required in the relevant territory and storefront. Do not use exploits or automated farming that bypasses intended limits or harms other players.

Registration-linked game bonuses, when available, are specified virtual benefits rather than a purchase of random loot. Equipment sets, collars, artifacts, fishing materials and companions affect fictional play only; they do not certify real pet health, provide insurance or promise provider benefits. Resetting your adventure through its confirmation flow clears the selected game progress, not your pet’s registration. Check the reset explanation before continuing.

Any real charge must be shown with the product, currency, price, applicable taxes, seller and payment terms before you confirm. Optional products and services are separate from pet registration. We will not charge you because you saved a card, requested a caption or swiped on an item. Subscription features, if offered, must disclose renewal price, period and cancellation steps before enrollment.

DenKin Business is an optional auto-renewing subscription for businesses at $49.99 per month (or the local price shown in the App Store). New subscribers may get a free trial, shown before you subscribe. Payment is charged to your Apple ID when the trial ends, and the plan renews monthly unless you cancel at least 24 hours before the renewal date. Manage or cancel in your Apple ID subscription settings. During a founding period we may offer the plan free; the end date is shown in the app before any charge.

Apple purchases use Apple’s payment and refund procedures, alongside any rights you have against us under applicable law. You can request an Apple refund through reportaproblem.apple.com. Deleting DenKin does not itself cancel a subscription. A third-party provider or retailer’s clearly disclosed terms govern your separate purchase from them.

For any physical goods we sell directly, checkout must identify shipping costs, delivery restrictions and the return process before ordering. These terms do not make a placeholder storefront a live sale. If a digital product is faulty, not supplied or materially different from what was promised, contact us; mandatory rights to correction, price reduction, cancellation or refund are not excluded. There is no blanket all-sales-final rule.

When selecting multiple pets for registration, review the eligible pets and displayed total. Apple may require a separate confirmation for each pet; a partially completed batch is not an all-or-nothing transaction. Completed registrations remain completed while cancelled or pending ones remain separate. A pending Apple purchase is not a completed entitlement. Use the supported restore or reconciliation controls before buying again. TestFlight Sandbox purchases and TEST identifiers are test records and do not become production registrations or ownership documents.

Do not use DenKin for fraud, harassment, threats, stalking, animal cruelty, unlawful discrimination, sexual exploitation, illegal trade or infringement of others’ rights. Do not publish private locations or personal information to intimidate someone, request unnecessary sensitive information, send spam or impersonate a person, shelter or provider.

Do not defeat access controls, scrape private member information, distribute malware, interfere with service availability or evade a lawful suspension. Security research and interoperability rights protected by law remain intact; report suspected vulnerabilities privately rather than exposing member information.

Report unsafe or unlawful content through available reporting controls or denkinpets@gmail.com. Identify the listing or content, the reason for concern and information that helps us assess it. For immediate threats or animal emergencies, contact the appropriate authorities instead of waiting for an app response.

We may restrict visibility, remove content, limit contact or suspend an account when reasonably necessary to address a material violation, fraud, safety issue, legal requirement or service security. We consider the severity, available evidence and repeated behavior. Where practical and lawful, we will explain the reason and how to request review. We may act first where delay would create risk or compromise an investigation.

You may ask for review by replying to our notice or emailing us with relevant context. We will consider the request and correct an error we identify. We do not promise that every listing or message is reviewed before it appears. Nothing limits reporting to regulators or exercising statutory complaint rights.

DenKin software, original art, music, branding and game assets belong to us or our licensors. Subject to these terms and applicable storefront rules, you may use the service for its intended purposes. You may not redistribute or commercially exploit those assets without permission, except as allowed by law or an express license. Third-party marks remain their owners’ property.

To report infringement, email denkinpets@gmail.com with the work involved, the location of the disputed material, your contact information and the basis of your authority and claim. We may request information needed to investigate or follow an applicable notice process. This contact is not a claim that we have registered a statutory copyright agent or qualify for a particular safe harbor.

The App Store version’s software license is governed by Apple’s Standard Licensed Application End User License Agreement unless a separately approved custom license is identified in the store. These service terms supplement that license; they do not replace mandatory Apple usage rules. DenKin, rather than Apple, provides the DenKin service and handles support at the contact above.

Apple Find My, Apple Maps, sign-in providers, social platforms, payment services and external retailers have their own terms and privacy practices. A link or compatibility feature does not imply sponsorship. External accounts, permissions or subscriptions may be needed. Changes or outages in those services can affect the relevant DenKin feature, without limiting remedies for a paid promise we made.

You can stop using DenKin, withdraw optional listings and request account deletion through the app’s available controls or by contacting us. Deleting an account is separate from cancelling a storefront subscription or retracting a copy you sent elsewhere. Required legal records and limited backups may remain as described in the Privacy Notice.

We may maintain, improve, replace or discontinue features for legitimate technical, security, legal or business reasons. For material changes to an ongoing paid service, we will provide reasonable advance notice where practical, explain the effect on your entitlement and offer remedies required by law. We will not use a change to remove an existing paid promise without an appropriate remedy.

For a planned service closure, we will provide reasonable notice and an opportunity to retrieve supported data where practical. Immediate restrictions may be necessary for legal or security reasons. Terms that by their nature concern completed transactions, accrued rights, content already shared or disputes continue to apply after use ends.

We will provide the service with the care and skill required by applicable law. We cannot promise uninterrupted access, error-free AI, accurate third-party listings or a particular adoption, recovery, game or business outcome. To the extent legally permitted, we exclude additional implied warranties not required by law. This does not exclude statutory guarantees for digital services or products.

You should take reasonable precautions suited to your circumstances, including preserving important records and independently checking decisions affecting animal welfare. We remain responsible where the law makes us responsible; these terms do not transfer every risk to you.

Nothing in these terms excludes or limits liability for fraud, deliberate misconduct, gross negligence, death or personal injury caused by negligence, breach of a mandatory consumer guarantee, or any other responsibility that cannot lawfully be excluded or limited.

For consumers, we are responsible for loss caused by our breach that was reasonably foreseeable when the agreement was made, subject to applicable law. We are not responsible for a loss caused solely by an independent third party where we have no legal responsibility for that loss. We do not exclude an entire category of pet-related harm merely because an animal is involved.

For users acting wholly in business or professional purposes, and only where law permits, our aggregate liability arising from the service during a twelve-month period is limited to the greater of US$500 or fees paid to us for the affected service during that period. That business-only limit does not apply to the non-excludable matters above. We do not impose a general consumer obligation to indemnify us for all third-party claims.

If you are a consumer in the European Economic Area, United Kingdom or another territory with mandatory protections, those protections apply despite any choice of law in these terms. Rights may include conformity of digital services, remedies for defects and cancellation of qualifying distance contracts. We will give the legally required information before a covered purchase.

Where a withdrawal right applies, it is not lost simply by accepting these terms or installing DenKin. Any lawful early-supply request, express consent and acknowledgment required for digital content or services must be collected separately. Contact us or the relevant storefront for the process applicable to your purchase. You retain access to competent consumer authorities and courts.

Canadian provincial and federal consumer protections, including non-waivable rights in Quebec where applicable, and applicable United States state protections remain intact. Availability and supported features may differ by territory. We will provide any mandatory local purchase information before making a covered offer; this agreement does not waive applicable language, cancellation or other statutory rights.

Please contact us with the problem and the resolution you seek so we can try to resolve it. Informal contact is encouraged, not a condition that prevents you from making a timely legal claim, seeking urgent relief or contacting a regulator.

California law governs to the extent it does not displace mandatory protections of your place of residence. Courts with lawful jurisdiction may hear disputes; consumers retain any right to bring a claim in their home jurisdiction. For a dispute between businesses where no mandatory rule says otherwise, the parties submit to courts in Los Angeles County, California. These terms do not require private arbitration or waive class proceedings, jury trial or statutory remedies.

We will identify the version and effective date of published terms. Material changes will be notified through the app or another suitable channel with reasonable advance notice, normally at least 30 days, unless a faster change is reasonably required for law or safety. Changes do not retroactively remove accrued rights. We will obtain renewed agreement when required and explain options if you do not accept a material change.

If a provision is unenforceable, the remaining terms continue where lawful without rewriting the agreement to remove mandatory protections. Failure to enforce a provision immediately is not a permanent waiver. A transfer of the service to a successor must not reduce your contractual or statutory rights. These terms and the specific purchase terms you accepted form the service agreement; misleading sales representations are not excused by this clause.